Covetrus Solutions are designed
with your team in mind:

 

 

Doctor

General Practices

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Dog

Mobile Vets

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People

Corporate Groups

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Universities & TAFEs

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Heart

Emergency

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Animal

Equine & Specialty

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ClinicWise (formerly Virtual Vet Nurse)

The AI digital platform for veterinary clinics

Meet ClinicWise, the AI-powered virtual assistant designed specifically for veterinary clinics. Streamline your operations and enhance client communication effortlessly.

Visit website

ClinicWise partner page

Integrates seamlessly with Covetrus Ascend, RxWorks and VisionVPM

Integrates with

Why ClinicWise?

Chat@4x

24/7 digital concierge

This is a cornerstone workflow of ClinicWise. Your AI veterinary assistant acts as a digital concierge – greeting visitors to your website, and helping them with common front-desk tasks and queries.

Booking@4x-2

24/7 booking requests

Generate more bookings! Clients can request a booking with you anytime, 24/7, via your AI veterinary assistant.

Dose@4x-2

24/7 refills & repeats

Streamline the whole process of refills and repeat meds, by allowing clients to self-order 24/7. They can even scan the barcode on their current meds. This saves everyone’s time, while also improving compliance.

More Option@4x

Recall/revisit reminders & bookings

Boost responses and regain lapsed clients by sending ‘conversational’ reminders. Your AI veterinary assistant can explain why their pet needs the visit or treatment and invite them to book.

Guide@4x

Pre-visit & pre-admission histories

Streamline the consult and admission process with pre-visit surveys. You’ll have all the key information you need at your fingertips – before the client arrives in the clinic!

VHS@4x-2

Post-op/post-visit checks

Your AI veterinary assistant can streamline your follow-up checks – by sending clients a short Q&A survey. They can also upload photos or video clips to accompany their answers.

Reputation@4x-2

Client feedback & reviews

Take the pulse of your client feedback – and generate more 5-star Google reviews – with automated client feedback and reviews.

Partner copy@4x-1

Marketing & promotions

Use your AI veterinary assistant to run clinic marketing promotions of all kinds. Eliminate the cost of traditional marketing collateral, and free up your team.

Payment@4x-Jul-07-2024-11-14-41-9693-PM

Retail & shop assistant

Boost your retail sales, and ensure clients buy from your clinic (not third parties). Your AI veterinary assistant can help your clients select, shop and buy products from you.

Celebration dog-Aug-26-2024-01-08-37-9131-PM

Hear from ClinicWise users

“Covid has brought many challenges to the veterinary world. Having another team member in the form of Atawhai, who was there 24/7 for our clients, has been a great help. I would thoroughly recommend adding a Virtual Vet Nurse to your customer service portfolio.”
- Kathryn Sim, Marketing Manager - Franklin Vets

4 simple steps

How it works

  1. Fill out the form to register your interest in ClinicWise.

  2. A team member will be in contact to answer your questions and begin the application process.

  3. Once complete, you will receive a notification to accept the ClinicWise terms and conditions.

  4. After approval, you'll be able to access the ClinicWise features directly from your Covetrus software solution.
Vet with pet-2

Talk to the team about ClinicWise for your practice