Cloud-based vet software

Enjoy effortless day-to-day tasks with Ascend

Save time, support your team, and deliver great care. Ascend will simplify your day and keep your practice running smoothly—wherever you are.

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You’re in safe hands from day one with quick, hassle-free onboarding, award-winning support, and guidance from a team who’ve been in your shoes—our ex-clinical experts.

Ascend stands out with a modern, intuitive interface designed by ex-clinical experts who truly understand your workflow. We're constantly improving based on your feedback and the evolving needs of the industry.

Shares a daily affirmation, improving positivity within teams. Lists To Do tasks and appointments for the day for clear organisation. Summarises all the clients and patients a user has helped that week. Displays the team announcements enhancing team collaboration and communication. The ribbon bar at the top lists out the most highly used apps within Ascend for quick access.

Easily displays unpaid invoices and transaction history for that client. Payment processing is done quickly with the ability to send a digital receipt to the client on email or via print. Allows users to link payments to invoices, take deposits for surgeries or treatments, easily apply credit or debit notes and record refunds.

Teams can collaborate and view what’s happening with lab results for a particular patient. With the information recorded digitally in Ascend, team members won’t get confused and have to ask other team members whether results have been received, or a client has been followed up. This improves patient care and client communications around status of lab results. Within the labs feature, users can filter by date, clinic site, vet, status, machine type and more. Results are automatically populated via our integration partners.

The consult view houses all the key information and standardised vitals that a vet records during a consult in one place, thereby saving time. This will automatically link to the patient’s file for record keeping. From this view, the vet can add To Do tasks, documents, images or future appointments. They can see if the patient has a care plan or insurance policy. They can improve client communications with the ability to call, text or email from the consult view. A vet can access dental charts for digital annotation and record keeping. There is a charges area for consult fixed charges with nominated values for procedures or bundles for specific services to avoid missed charges, recapture revenue and improve patient care.

Instead of manually writing down on a whiteboard, paper or excel sheet where patients are in the journey, Ascend’s inpatients workflow feature allows paperless viewing of the patient journey via any modern device. This feature is particularly useful for larger clinics needing visibility on hospital and surgery statuses of patients. The feature can be viewed on large TVs. Track the full journey from check-in to discharge and improve team visibility and client communications.

Delivers visibility on a particular day of appointments by team member or filters, accessed in one screen. MyHub shows upcoming appointments, checked in patients, in consult patients, ready to pay, complete and admitted. This means that everyone in the team is aware of what’s happening in practice at any given time and can improve the client and patient experience thanks to improved visibility. Drag and drop functionality for optimised workflow efficiencies.

Enjoy the flexibility of cloud-based veterinary software.

Ascend is a cost-effective option for practices looking to transition to the cloud with modern security features and data backups. Experience seamless compatibility across all devices including computers, laptops, tablets and smartphones.

Intuitive design

Ascend ensures a positive user experience for veterinary professionals, reducing stress and saving time.

Always there for you

Our technical support teams are based in the UK, as well as Australia, New Zealand, providing 24/7 coverage via your choice of email, phone or live chat. You'll also get access to our Resource center for help guides, training and important updates.

Seamless switch to Ascend

We offer an easy 4-6 week onboarding program with in-person training and online training for easy adoption.

How to Switch to Ascend

Ascend connects seamlessly with leading integrations

Why Covetrus Ascend?

Ascend is designed to address industry challenges and reduce practice chaos and complexities, empowering veterinary practice staff with the freedom, communication, and collaboration they need to thrive.

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Enabling sustainability in practice

Automate, centralise and streamline your workflows through Ascend and remove the need for paper, multiple documents and apps.

Work from anywhere

No longer constrained to a physical desktop in a particular area of the clinic.

Improved team morale

Through an easy-to-use platform with embedded team communication and organisation features.

Minimised business disruption

Reduced risks associated with data loss, hacking, business downtime and dissatisfied clients due to server or hardware failures.

Competitive pricing

Ascend is offered at a competitive price, giving you great value without compromising on features or support.

Efficient operational workflows and visibility

Through an easy-to-use interface with less clicks and methods to perform tasks, team members will find the platform faster to learn.

Smooth, simple and stress-free onboarding in just 4-6 weeks

Week 1

- Order Confirmation

- Project manager & training consultant assigned

- System set up begins

Week 2 and 3

- Essential workflow training

- Data migration begins

Week 4 to 6

- Go live!

- On-site support

- Hypercare

When the time is right for you, we’ll hand you over to our 24/7 support team— technical experts who understand the pace of a busy vet practice and deliver fast, reliable help via email, phone, or chat.

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Why Covetrus Technology?

Global reach

With over 100,000 customers in 21 countries and 40+ years of experience, Covetrus is a global leader in cloud-based practice management software, investing heavily in innovation to meet evolving industry needs.

Total solution offering

Enjoy the benefits of our Covetrus total veterinary practice solution offering including practice management software technology , distribution, buying group, and instrumentation.

Staff experience

Many of our Covetrus staff have worked in practice and understand your unique challenges and needs.

Deep insights

Covetrus leverages its vast market share to access large amounts of data and customer feedback, fueling innovation and decision-making.

Book your free Ascend demo

An Ascend expert can customise a demo for you and answer any questions you might have about the software, the simple switchover process or pricing.