Covetrus Solutions are designed
with your team in mind:

 

 

Doctor

General Practices

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Dog

Mobile Vets

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People

Corporate Groups

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Universities & TAFEs

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Heart

Emergency

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Animal

Equine & Specialty

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iRecall

Your smart client communications platform, built for vets, by vets

iRecall is the ultimate communication tool for veterinary practices, automating reminders and updates to keep clients engaged effortlessly. Engage with 100% of your clients, 100% of the time. 

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iRecall

Seamlessly integrates with RxWorks, Covetrus Ascend and VisionVPM

Integrates with

Why iRecall?

Automation

Entirely automated to reduce workload

Automated client communications frees up your veterinary team to focus on your patients. Reducing your admin and improving practice workflow. 

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Consolidated and Practice-Branded Messaging

iRecall consolidates multiple reminders into a single message while allowing practices to enhance brand recognition by incorporating logos, brand colours, and contact details into all communications.

Marketing Your Practice - Client Communications

Smart, Multi-Channel Communication

iRecall uses smart content logic to deliver personalised messages based on patient characteristics and engages clients through SMS, web, email, and post, ensuring comprehensive reach.

Security Standards

Data Security, Compliance & Client Preferences

iRecall ensures top-tier data security (ISO27001 registered) and compliance with regulations like GDPR and CASL. Clients can manage their communication preferences and GDPR data online, choosing how they receive messages.

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Feedback, Reviews & Remote Support

Improve services and reputation with iRecall’s automated feedback collection. With hassle-free remote setup and ongoing support, iRecall ensures seamless operation without the need for on-site visits.

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Hear from iRecall users

“iRecall has been a very positive addition to our business and this was highlighted even more during the COVID-19 pandemic.”
- Dr. Sam Haynes

4 simple steps

How it works

  1. Fill out the form to register your interest in iRecall.

  2. A team member will be in contact to answer your questions and begin the application process.

  3. The iRecall adapter is installed remotely by the iRecall support team. There’s no need for on-site visits or engineers.

  4. Once installed, the software is configured to send automated reminders and messages based on specific triggers, such as vaccination schedules or treatment reminders. iRecall reads live data directly from your Covetrus software solution, ensuring that your team doesn’t need to manually upload or report information.
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Talk to the team about iRecall for your practice