Optimise practice revenue
Improve customer service and enhance patient treatment
Drive efficiency and productivity
More time for doing what you do best, focusing on the patient
Reduce missed lab charges and free up staff with the laboratory manager
Detailed KPI and insight tracking with customised, pre-built and real-time reports
Streamline inventory management and reduce wastage saving you time and money
Reduce no-shows with bi-directional messaging and generate more revenue
Video and text chat capabilities to engage with your clients virtually
Chipping Norton Veterinary Hospital
"Everyone has always commented on how easy it is to use and navigate. If you do get an issue their customer support team are amazing! Very patient and knowledgeable, always going above and beyond to assist you. I would highly recommend RxWorks if you are looking for an easy to use well-supported software system."
"One of my managers dedicates her time to stock control and is passionate about RxWorks. This automation has meant savings are significant and being able to manage three practices remotely takes away the stress of running a multi-site practice.
For dental month, we were able to easily set this up as part of our care plans. It was quick, simple and easy. Other things include our twice-for-life program and regular communications. The SMS function makes all the difference to us in terms of communicating with clients and improving our retention rate in the practice as well as reducing no-shows.
There have been more people in support with a background in the industry so they speak our language, they understand our problems and there’s a lot of compassion and improvement in that area."
Duncan McGinness Veterinary Surgery
“Stock on hand is now more accurate, which means a decrease in overordering and less expired stock. All stock is now invoiced and charged correctly. Our vet hospital is busier than ever and the change to RxWorks has been very helpful with accurate invoicing, stock control, and overall productivity. As we are linked to Provet Connect, the seamless ordering of stock and entering of stock invoices alone saves us 30 mins each day.
I do regular quick summary reports late every day before I close up. I have a good handle on the key measures in the practice now – it has made my job a lot easier.
We’re really impressed with our ability to use email to communicate with our clients direct from RxWorks. Our ability to communicate and inform clients quickly and easily with email and client handouts adds to our overall best practice with minimal effort from the staff.”
Streamline the maintenance of your practice procedures and save time with bulk price updates. Create and manage new procedures and control-related reminders and recalls with ease.
Dropship pet products such as food and parasiticides direct to pet parents' front door from RxWorks.
Two-way SMS feature which links appointment reminders to your communications log, allowing your team to proactively manage appointment confirmations and reduce no-shows.
Dedicated technical support team with ex-industry experience
Comprehensive learning resources
Secure client and patient data with leading solution performance
Dedicated implementation and onboarding
Covetrus have been supporting practices for 30+ years