Covetrus Solutions are designed
with your team in mind:

 

 

Doctor

General Practices

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Dog

Mobile Vets

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People

Corporate Groups

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Universities & TAFEs

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Heart

Emergency

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Animal

Equine & Specialty

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Vetstoria

Effortless appointment scheduling

Made for vets, by vets. Vetstoria makes your day-to-day easier with real-time online booking, automated workflows, and smooth communication tools. By cutting down on admin tasks and improving client interactions, Vetstoria lets your team focus on what really matters—providing great patient care.

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Vetstoria

Seamless integration with RxWorks, Covetrus Ascend and VisionVPM

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Why Vetstoria?

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24/7 real-time online booking

Keep your calendar up to date and eliminate double bookings. Vetstoria syncs seamlessly with your Covetrus PMS, ensuring only available times are shown.

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Increased client convenience

Offer your clients the convenience of booking appointments, making payments, and communicating with your clinic 24/7, all from the comfort of their device.

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Fully customisable for your practice

Customise Vetstoria’s features to align perfectly with your clinic’s unique workflows, ensuring the platform works exactly how you need it to. 

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Powerful reporting

Leverage powerful analytics to gain insights into your clinic’s performance, helping you identify trends, optimise operations, and grow your business. 

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Continued support after onboarding

Experience a smooth onboarding with the help of a dedicated customer success agent who will guide you every step of the way.

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Revenue protection

Protect your clinic’s revenue by reducing no-shows through automated appointment reminders and secure deposit payments. 

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Hear from Vetstoria users

"Veterinary professionals should consider a solution like Vetstoria because it’s a time-saving tool and helps you tap into the revenue you miss from potential out-of-hours bookings, which amounts to 40% of the total bookings a practice would get."
- Emily Arnold, Senior Director, Marketing - Lakefield Veterinary Group

4 simple steps

How it works

Onboarding with Vetstoria is straightforward, with their dedicated team guiding your clinic from signup to launch:

  1. Begin with a product demonstration and agreement.
  2. Complete an implementation form detailing your booking preferences.
  3. Vetstoria schedules 1-2 onboarding calls to customise the platform, followed by API setup and integration.
  4. Participate in a training session to ensure your team is fully prepared.

From day one, Vetstoria’s team works closely with your clinic to understand your goals and connect with your system. You'll also have access to their knowledge base for tutorials and webinars.

After thorough testing, your clinic transitions to the live phase, with Vetstoria ensuring smooth operations before handing you over to their 24/7 support and customer success team. Support is available via live chat, tickets, or Zoom, with ongoing optimisation through performance reviews, feature updates, and best practices.

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Talk to the team about Vetstoria for your practice

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