This is a cornerstone workflow of Virtual Vet Nurse (VVN). Your VVN acts as a digital concierge – greeting visitors to your website, and helping them with common front-desk tasks and queries.
Generate more bookings! Clients can request a booking with you at any time, 24/7, via your VVN.
Streamline the whole process of refills and repeat meds, by allowing clients to self-order 24/7. They can even scan the barcode on their current meds. This saves everyone’s time, while also improving compliance.
Boost responses and regain lapsed clients by sending ‘conversational’ reminders. Your VVN can explain why their pet needs the visit or treatment and invite them to book.
Streamline the consult and admission process with pre-visit surveys. You’ll have all the key information you need at your fingertips – before the client arrives in the clinic!
Your VVN can streamline your follow-up checks – by sending clients a short Q&A survey. They can also upload photos or video clips to accompany their answers.
Take the pulse of your client feedback – and generate more 5-star Google reviews – with automated client feedback and reviews.
Your VVN is a hard-working marketing assistant. Use your VVN to run clinic promotions of all kinds. Eliminate the cost of traditional marketing collateral, and free up your team.
Boost your retail sales, and ensure clients buy from your clinic (not third parties). Your VVN can help your clients select, shop and buy products from you.
